Effective March 1st, 2022, Microsoft will be making the following changes to the way they bill for their Microsoft 365 licenses:

license-cancellations

License cancellations, removals or prorations will no longer be available after 72 hours of adding a license. These changes will only be available upon the renewal of the subscription term (either monthly or annually).

license-upgrades

License upgrades will only be available for eligible upgrade paths (i.e. Microsoft 365 E3 to Microsoft 365 E5). For non-eligible upgrades, the billing commitment may still be in effect.

month-to-month

Your choice of month-to-month or annual billing commitments. Month-to-month commitments will be billed at an additional 20% per license per month.

Microsoft 365 License Change Request

Please move our existing Microsoft licenses to a 12-Month term under Microsoft’s New Commerce Experience (NCE) effective March 1,2022