Finding the Best IT Company In Fort Lauderdale | Important Questions to Ask
Over the last several years, we’ve seen some significant changes in the IT service industry. National companies are available in small, local communities and big cities, and their services are aimed at every type of business today. You’ll also find smaller, independent companies and a good variety of freelance professionals who are also excellent. While there are many great choices on the market, there are also many choices that won’t be right for your company.
For you, as a business owner, the sheer volume of reputable professionals in the IT Service Industry can make finding the right IT company difficult. Ideally, you need to find a company that fits your needs and works well with your business. A great IT company works as an extension of your own business.
Questions to Ask an IT Company In Fort Lauderdale
Choosing the right company starts with asking the right questions. If you already know what services and what type of work relationship you’re looking for in an IT company, you should start with those basic questions. Make sure that they have staff members who have expertise in the areas where you need support.
Some general questions you should also ask to get a good feel for the company and how they work:
- What are your long term plans for your IT services company? This question can be essential if you’ve chosen a smaller, independent IT company. These companies can be amazing partners that offer expertise and long-term relationships. But it is good to get a feel for their long term goals so that you can move the professional relationship accordingly.
- Do you use full-time staff members, outsourced staff, or a combination? This is a good question because you’re essentially trusting their staff with your sensitive data. None of the answers are wrong. Many IT service providers use one or a combination of employee models, and often their contractors are long-time colleagues. You still want to ask this question to get some information on how their staff is vetted.
- Is it a local company or from outside the community? Either type of company can be an excellent fit, depending on what you’re looking for.
- How and where am I being supported? You need to know the parameters of the relationship with your service provider. Ask how you’re being supported, the level of care you can expect, and any questions about the type of service you require.
Vetting the IT Company In Fort Lauderdale
It’s important to get a feel for the company and their employees in person, much in the same way you’d interview a candidate who will become an employee. It would be best if you also took some time to vet the company. This includes checking any references they provided you (and you should ask for references). You can also lookup their reviews and check their standing with local and national organizations where applicable, such as the Better Business Bureau. Many providers should have listings of reviews online, and you can readily find information. Don’t just trust the information they have on their own website. Check third party sources, as well.
ECW Computers is an information technology company. Headquartered in Deerfield Beach, FL, we specialize in providing unique, specially-tailored Managed IT solutions to businesses in Fort Lauderdale, West Palm Beach, Miami and across South Florida.