ECW Support Concierge will be rolled out to your systems automatically between July and September 2014. When the portal is rolled out to your systems, the ECW Support Concierge icon will show on your desktop. If you’d like to be expedited for the rollout, or if you have any questions or concerns, give us a call at (561) 306-2284 or send us an email at Info@ecwcomputers.com.
Your business depends on your technology to continue day-to-day operations. And when you’re looking to leverage your technology to the fullest extent, it’s fundamental to have quick access to a team of IT experts.
ECW Support Concierge Provides the Exceptional Client Service & Reliable IT Support Necessary for You to Make the Most of Your IT Investment!
As a leading IT support company in Deerfield Beach, FL, ECW Computers takes advantage of the latest technologies to help you make the most of your IT investment. Our team of IT experts truly believes ECW Support Concierge will benefit your business as a result of allowing you and your staff members to:
- Discuss questions and/or concerns: Live chat with our team of IT professionals.
- Access and review quotes: Access, review, and approve or deny quotes.
- Approve IT-related work and projects: Approve or deny work and projects.
- Request support tickets: Request tickets via a user-friendly desktop application.
- View open and closed tickets: View progress on open or closed tickets via a convenient timeline.
- Access free training: Access and utilize a large library of free Microsoft training content.
Plus, ECW Support Concierge enables mobile access for you and your staff members to access all of the features and capabilities, whether you’re in the office or on the go.
Ready to get started? Contact ECW Computers – We’re the preferred IT support company for businesses looking for exceptional client service and reliable IT support in Palm Beach, Deerfield Beach, and surrounding areas throughout South Florida.