ECW: Blog

The future has arrived where AI and human beings partner to improve business and quality of life. Two of the themes Sci-Fi movie fans have always loved about the genre are “artificial intelligence” and “the future.” On the friendly side,…

GDPR regulations for Europe go into effect very soon, but is your organization ready for the rigor required by these standards? Recent cyber attacks have technology leaders throughout the world reviewing their security requirements, but the European Union is already…

Memorial Day has been observed on the final Monday in May each year since 1971, but this occasion traces its roots back much farther in our country’s history. Originally known as Decoration Day, this day was first established during the…

Don’t let your next IT project succumb to these common pitfalls that businesses face. IT projects: They’re commonplace, important for business growth – and they fail all the time. But what causes a big systems upgrade or change to flunk…

Groups on Outlook is a great team management tool if you don’t want to adopt a whole new app. “Groups” has been an ability in Office 365 that allows you to create a digital team and share information with them,…

Microsoft Customer Manager makes customer data easy to manage on the go! Microsoft is in the process of rolling out a new Outlook capability called Outlook Customer Manager. Design for small businesses and marketing teams/sales, in particular, this tool allows…

Quick-serve restaurants (QSRs) are revolutionizing the way that restaurants are using automation to facilitate placing and customizing orders without putting burdens on the staff– or the management’s need to hire more staff to increase customer turnover.   Everything is being…

Cyber security myths can pose a danger to your business. Debunking the myths can keep your company safe from cyber criminals. Security is a hot-button issue within the IT world. Despite cyber security firms stressing the importance of keeping confidential…

Ransomware is malware that either freezes your computer or locks it so you cannot access data and programs that your company normally uses. The criminal that is holding your system hostage, demands a ransom that is usually paid in Bitcoin.…

Your business’ success is completely dependent on the satisfaction of its customer base; are you doing all that you can to protect and nurture this key business asset? As a small business owner, what is your most valuable asset? Certainly,…