Stories From The Front Line
COVID-19 In Palm Beach, Broward and Miami-Dade Counties
“Thank you, ECW, for your continued years of service and commitment to safeguarding our infrastructure.”
“ECW Network & IT Solutions is an excellent resource for IT support. ECW has managed to keep our network secure and support our ever-changing needs. During the COVID-19 pandemic, we were able to seamlessly transition many of our employees from an office to the home environment while keeping our safety measures in place. Thank you, ECW, for your continued years of service and commitment to safeguarding our infrastructure.”
“The ECW team has been hugely helpful with getting our employees up and running during this unprecedented time.”
“The ECW team has been hugely helpful with getting our employees up and running during this unprecedented time. I’ve heard positive feedback from several on our team about their positive, friendly demeanors and helpfulness. They’ve been proactively explaining how to connect and troubleshooting common issues in advance for the members of our team that has never worked from home before. I realize all of your other clients are probably in similar situations, and that must be difficult. But your team has not let any strain they may be under show – they’ve been great. Thank you!”
Rendina Healthcare Real Estate
“They went above and beyond in serving our business and continue to provide excellent customer support when needed.”
“Eric Weast and the team at ECW Network & IT Solutions were essential during our company’s recent transition to a remote work model. They quickly assessed what we needed to work successfully from home, equipped our entire staff, and ensured that our systems and processes would not have any disruptions during the transition. They went above and beyond in serving our business and continue to provide excellent customer support when needed.”
Vacation Ownership Title Agency, Inc
“Overall, we give ECW the highest mark for all of our vendor partners and we would highly recommend their services.”
“As a Florida based company, our preparation for a remote workforce began with our Business Continuity Plan for hurricanes several years ago. To meet the need of taking our workforce remote in the event our offices are unavailable, ECW designed and implemented our entire technology plan including end user laptops, voice over internet phones, and redundant cloud computing for all of our servers. As a complement to 24 x 7 support, ECW also provides real time monitoring for all systems to protect our company from computer fraud and abuse by external hackers. As a healthcare company with connections to insurance companies and hospitals, information security is paramount to our clients and the ECW technology model has passed all of our client mandated risk assessments and compliance certifications. Overall, we give ECW the highest mark for all of our vendor partners and we would highly recommend their services.”
Specialized Healthcare Partners
“We know we can rely on the team at ECW to handle our service tickets quickly and accurately the first time.”
“We have been a client of ECW for the past four years. As with many relationships, this one has developed and improved over time. We know we can rely on the team at ECW to handle our service tickets quickly and accurately the first time. More complicated issues are elevated to staff who consistently win my trust over and over again. Most recently, during the COVID 19 outbreak, we had to quickly move the majority of our staff offsite to work remotely. This involved procuring laptops, setting workstations up offsite, and training these same staffers how to use these devices safely from their homes. ECW wins five stars for their commitment to getting this done for our Company as quickly and efficiently as possible and for continuing to respond rapidly to ongoing service requests even after moving their own staff offsite to work remotely. I genuinely feel they are an integral part of our Company’s success.”
Mack Mack & Waltz Insurance Group
ECW is Your Trusted IT Services Team
Servicing Fort Lauderdale, West Palm Beach, Miami/Dade & South Florida
Managed IT Services
Letting our team of IT management experts provide your business with top-of-the-line technology solutions will ensure your business-critical systems are always working when you need them and will let you focus on the important work of running your business.
Our team of expertly trained Cloud Engineers in South Florida can help you take advantage of the unique IT Solutions offered by cloud computing while ensuring the security of your information and the easy accessibility of your technology.
Your IT systems are fundamental to the success of your business. And if you’re not ensuring the security and reliability of your IT infrastructure, you’re putting the survival of your business at risk.
Your IT systems are the keystone of your business. Information is the power that keeps your lights on, after all. But information is always under constant threat of disaster in Broward County, whether it’s from natural hazards.
ECW Network & IT Solutions is committed to ensuring its clients receive IT services and technology support that not only fixes any information systems problems but helps them leverage their information technology to take their business to the next level.
Contact ECW in West Palm Beach, Fort Lauderdale, Miami for professional Managed IT Support & IT Services.
“Since we moved to ECW our IT problems diminished to almost nothing. Before we used to call our old IT company several times a day with no feedback or help. ECW responds to our emails immediately, answers our calls, remote connects to our machines and fixes the issues instantly. If a larger issue they will send a tech on site to pick up the machine or handle the issue on site. I would recommend this company to any business.”
Expert advice on how to choose the IT services company in Fort Lauderdale that’s best for your business.
Contact an IT support professional in South Florida to discuss ways to enhance your business growth.
Range of Managed Service Support Options in Fort Lauderdale, Miami, West Palm Beach.
Are you looking for IT services Fort Lauderdale that you can count on to provide speedy, efficient assistance at any time of the day or night? Are you tired of feeling like you’re spending all your time fixing IT problems and not enough time focusing on your core mission?
Move-in day will be here before you know it, and it’s crucial to have an IT migration plan in place. A managed IT support service can help make your move as smooth as possible. If you’re nervous about handling this all in-house, contact us today if you’re interested in learning more about IT support.
There are several ways a managed IT service can improve a company’s cybersecurity and lessen the chance of a significant breach.
Get the latest news about ECW’s IT managed services, and IT solutions in Fort Lauderdale, Miami, West Palm Beach & Beyond.
Along with the rapid spread of COVID-19, businesses have been fighting a threat on another front: the sheer volume of cyberattacks on those working from home.
Is your internal IT team struggling in a remote work setting? This could be an opportunity to pivot to outsourced IT services that are designed to deliver support remotely.
Infrastructure management is essential to manage security threats. While fragmented security patches can help, CIOs need to manage these carefully.